Safeguarding

At Letters and Keys, we are committed to providing a safe, positive and supportive learning environment for every student. We take our safeguarding responsibilities seriously and follow best-practice guidance to ensure the welfare of all children and young people who attend our lessons.

Our Commitment

• We prioritise the safety, dignity and wellbeing of every learner.

• We maintain appropriate professional boundaries at all times.

• We act promptly on any safeguarding or welfare concerns.

• We work in partnership with parents/guardians to support each student.

• All lessons take place in an environment that is safe, respectful and free from harm.

Lesson Environment

• A parent or guardian must remain in the home during in-home lessons, unless agreed in writing.

• For online lessons, the parent/guardian should be nearby and aware the lesson is taking place.

• We ensure all teaching is appropriate, transparent and conducted openly.

Photography, Video & Recordings

• We do not record lessons or take photographs/videos of students without explicit written permission from the student or a parent/guardian if the student is not an adult.

• Students may request a recording for learning purposes (online lessons only); this will only be produced with consent.

Safe Conduct

• Tutors follow safeguarding good practice, including:

  • Using appropriate language and behaviour.

  • Avoiding physical contact unless necessary for musical guidance, and only with consent.

  • Ensuring all communication with students remains professional and lesson-related.

Responding to Concerns

• Any concerns about a student’s safety or wellbeing will be taken seriously.

• Where appropriate, we may discuss concerns with parents/guardians.

• If there is a risk of harm, we may seek advice or report concerns to relevant safeguarding authorities in line with UK safeguarding guidance.

Cover Teachers

• At times, lessons may be delivered by a cover teacher, we will provide advance notice.

• All cover teachers supporting Letters and Keys follow the same safeguarding standards.